Policies

Shipping, Returns & Privacy

Shipping & Delivery

  • Standard and express options are available across all 9 provinces.
  • Large furniture delivery includes scheduled windows and support updates.
  • Final delivery fees are calculated by province and order dimensions.

Returns & Refunds

  • Eligible returns are accepted within 30 days for unused, standard items.
  • Custom-made curtains and bespoke items are non-returnable unless defective.
  • Approved refunds are processed to the original payment method.

Privacy Policy

  • Customer details are stored securely and used for order fulfilment only.
  • We do not sell personal information to third parties.
  • WhatsApp and email communications may be used for service updates.
Chat on WhatsApp